Frequently Asked Questions
Everything you need to know about shopping with Albaray.
What is the Albaray commitment to sustainability?
At Albaray, we prioritize the planet by using responsibly sourced fabrics, such as organic cotton and EcoVero™ viscose. Our collections are designed for longevity, ensuring high-quality pieces that remain in your wardrobe for seasons to come.
How long does shipping take and what are the costs?
Standard UK delivery typically takes 3-5 working days and is free on orders over £100. For orders under £100, a flat rate of £3.95 applies. We also offer Express Next Day delivery options for urgent orders.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be in their original condition, unworn, and with all tags attached. Returns can be processed easily through our online returns portal.
How do I find the right fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing down for a more tailored look or staying true to size for our signature relaxed Albaray aesthetic.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this to monitor your parcel's journey directly to your door.